![]() ![]() Using a Plantronics headset with a computer.If you're using your Plantronics headset on a computer, adjust the headset volume on your computer down 50-70% as well.You can also increase the hearing volume on your plantronics headset as another fix. And as a footnote, if this solves your echo problem, but you now find the hearing volume too low, SLOWLY bring up the phone volume, but not so much that the echo returns. As simple as this sounds, trust me when I say that this task alone resolves echo in many cases, so give it a try because that's all you might need. When you have your phone volume up to 100% this alone can cause echo or distortion. First, if you're using a corded desk phone, start by turning the phone volume down 50-70%. Using Plantronics headset with a desk phone.Plantronics wireless headset echo fix #1 Adjust phone or computer volume With that said, here are some things you can try to eliminate that annoying echo or feedback on your Plantronics, or Poly headset. Headset Advisor has been helping businesses with their headset needs since 1994, and I'm confident that whatever issue you're experiencing, we'll have a fix for you. But, If this guide doesn't fix your Plantronics/Poly headset echo problem, contact us and we can help further. In this guide it isn't possible for me to provide the exact adjustments for each Plantronics headset model, because there are simply too many of them. And, if they attribute the bad call quality to you, they might not want to contact you in the future, which can be a problem. If they keep hearing their own voice as they talk, that can become frustated. The frustration alone is enough to make a lot of people stop using the headset altogether. Echo can distract and frustrate anyone, and lead to a drop in productivity. Value: We determine value after evaluating the strength of the headphones and earbuds against all these criteria and what they're able to deliver compared to other models in their price class.Both can be extremely frustrating, especially if you're on important calls. ![]() We also evaluate how they perform on video-conferencing applications such as Zoom and Microsoft Teams. Voice-calling: When we test voice-calling performance, we make calls in the noisy streets of New York and evaluate how well the headphones or earbuds reduce background noise and how clearly callers can hear our voice.We also take a look at the companion app for the headphones if there is one and how user friendly it is. For home office headphones, Bluetooth multipoint pairing is an important feature (and other connectivity options such as an included Bluetooth dongle for easy pairing with a computer). These include everything from quick-access awareness to transparency modes (your music pauses and the headphones open up to the outside world so you can have a conversation) to special sound modes to ear-detection sensors that automatically pause your music when you take the headphones off your ears. Extra features: Some great-sounding headphones and earbuds aren't loaded with features, but we do take into account what extra features are on board.Then we head out to the streets of New York to test the headphones in a real-world environment where we see how they do at muffling not only street noise but people's voices. Noise-canceling performance: We evaluate noise-canceling performance by wearing the headphones in the same spot indoors near a noisy HVAC unit to see how well they do at muffling lower frequencies.Sonic traits such as bass definition, clarity, dynamic range and how natural the headphones sound are key factors in our assessment. Sound quality: We evaluate sound quality by listening to a set playlist of music tracks and comparing the earbuds to top competing products in their price range.When it comes to earbuds, we also look at water- and dust-resistance ratings. Design: Evaluating design, we assess not only how comfortable the headphones and earbuds fit (their ergonomics) but their build quality and how well the controls are implemented. ![]()
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